JemJem.com Reviews

3.6

/5.0

45 customer reviews

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26

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13

64 %

reviewers recommend

JemJem.com

JemJem.com, known for its refurbished electronics and accessories, is rated 3.6 out of 5. The rating reflects how budget-conscious consumers and tech enthusiasts view their experience with JemJem.com. Reviews of JemJem.com are verified before publication.

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45 Reviews on JemJem.com

by Ron991

Sep 12, 2022

Efficient

Since the emergence of coviv-19, my income have never been the same and that made me cut my spending. At this point, a brand new IPhone would be pocket draining -so I opted for a refurbished I got from them. It looks great and works efficiently

by Mcdonalid493

Aug 31, 2022

I just don't remember kicking JemJem's dog

There's a lot of reviews up there and their reading is pretty high but I don't know why except for the price of the computer was good everything else has been a absolutelynightmare from the shipping had to do with FedEx cause they said they tried to deliver it twice I made arrangements for it to be delivered another time and that didn't happen and then it never was there in contact with FedEx and it said that the only thing that can be done is Jim Jim has to file a complaint or save it out of the package and get there it's a stupid system but then 17 emails later with this one customer support person she just keeps giving me the runaround and the computer finally shows up the stairs in my porch after spending almost entire day on the phone with Sex and just keep running asking for a different supervisor and getting the runaround there they kept saying it meant for my claim to go forward because they said they delivered it but they forge my signature and Jimtom when asked them for that signature Ashley and then she wouldn't even contact them and she said oh they just said they delivered it it's been delivered I said you keep saying that like it's going to be true one day and then when I didn't get the computer I turn it on and it doesn't work and I'm trying to return it it's before the 30 days and they're just again giving me the rundown and it's been 10 emails show me a picture of the screen show me that show me that that screen is not the whole screen like it was just a fraction of an inch at A frame I can't believe how absolutely terrible they've treated me I will never recommend them for anything and this is why people do bad things because I make really angry and tired of it and spent way too much time but I have to MoveOn but some people would lose their $#*! and do bad things. I asked the woman name CHRISTINE to send me to a supervisor to give me to supervisor let me talk to somebody else with her and she won't and it says she's works for insurance company not and customer service really and so I don't know they're making return a big deal and That is not what they say and her paperwork or website they're liars.

So you can see the pictures that are stupid but they show how many emails I've had to deal with and how long I've been dealing with these people do you want to answer all those emails and write all the emails yeah I don't I didn't but I had to and I'm still dealing with this stupid thing still here. They only sort of resurbished Ryan didn't do it all the way and they're trying to make me prove that I don't have my Apple ID on there which is hilarious I can't even get the thing to start up really add this in the software macOS it doesn't have anything to run I can take pictures of tho

by Jimmy Jacobs

Aug 29, 2022

Purchase iPhone 11pro

I was introduced to JemJem by a co-worker who had used them a few times. After witnessing him purchase an IPhone 11pro max and an Apple watch from JemJem I decided to give them a try hoping I get same quality. I got a Gold Iphone 11Pro max from them and it's beautiful. I just added them to my list.

by Brittany Walker

Aug 17, 2022

Seller is big LIER !!!

Seller is big LIER !!! Negative seller!!! Posted photos of brand new phone and price was $1,750 (same as in the apple store) but item arrived used, scratched and in not acceptable condition. They did not mention that phone was used, plus they should upload the pictures of specific item (not from apple store). When I requested item returned they denied for the payment back. The Reason why I bought it on Amazon, not in Apple store because I had to wait in Apple store and I needed a present for my wife.
Negative, liers!!!!!

by Douglas Webb

Aug 16, 2022

Negative seller! Liers!

Seller is big LIER! Negative seller! Posted photos of brand new phone and price was $1,750 (same as in the apple store) but item arrived used, scratched and in not acceptable condition. They did not mention that phone was used, plus they should upload the pictures of specific item (not from apple store). When I requested item returned they denied for the payment back. The Reason why I bought it on Amazon, not in Apple store because I had to wait in Apple store and I needed a present for my wife.
Negative, liers!

by Becky M.

Aug 10, 2022

I'm satisfied

I'm satisfied with the Apple watch they sent. It's super clean, dosen't even look refurbished.

by Karl Robertson

Jul 28, 2022

Good buy

I bought an Apple watch and an Iphone 11 pro max from them. The items arrived 4 days later which is not a long time for me. The watch was top-notch, looked like a brand new watch and the phone was good and worked perfectly but had a minor scratch by the side. It was a good buy.

by Christine P990

Jul 18, 2022

I'm impressed with the quality of…

I'm impressed with the quality of service and the quality of gadget I got from them. I never thought i would get a refurbished MacBook that looks new, you can't tell unless I say.

by Brett C751

Jul 06, 2022

Value for money

I found out about Jemjem on Bestbuy and I decided to check them out. I saw several of their listing about refurbished Apple products with great prices. I needed an Ipad but I ended up buying an Apple wrist watch and the said Ipad. Items were shipped in three days and they look good so far after a week of usage.

by Rene813

Jul 05, 2022

I got a fair deal from them

I got a fair deal from them. The price was good and the phone works perfectly but there was a minor scratch on it.

JemJem.com Q&A

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Ask a JemJem.com question and get answers!

Q:

How do I send a 90 day warranty

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Q:

im looking on walmart.com on getting a ipad and it does not specify what grade it is

A:

I believe most of Walmart products sold are Fair condition with more usage shown cosmetically. If you need higher quality condition, please go to jemjem.com and select Excellent condition. Or you can go to Amazon.com and looking for Refurbished products and those conditions are grade A. Here is link to amazon JemJem https://www.amazon.com/s?me=AM4AB724EBAWW&marketplaceID=ATVPDKIKX0DER

by Nichols477 - November 14, 2019

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Q:

If ordered through ebay, how long will it take for my item to ship? I ordered on Friday, October 4th at 4:50pm PST, and it still has not been shipped.

A:

All orders are shipped in 1-2 business days. If you haven't received the order confirmation by end of Tuesday, you should contact [email protected] and they can get you updates. Not sure what happened but usually ships in 1 business days but Monday is busy day so if order came in later time, it might take 2 business days.

by Kurt Kuhn - October 08, 2019

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Q:

hello how long before i get phone when order

A:

I purchased an IPad from them through eBay. I received the IPad 5 days after purchase.

by Rafael244 - November 29, 2021

A:

They ship Within 5 to 10 days. But i also believe it depends on where you are. I got mine 6 days later.

by Johnson010 - November 02, 2019

A:

I got mine in 5 days but they said within 5-10days.

by Bernard H. - October 28, 2019

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Q:

I need to return an iPad due to incompatibility with my ios operating systems on other devices. I emailed customer support but have not received ans

A:

Where did you send the email to? It should be to support@ jemjem.com. Usually respond in less than 24 hours. Did you purchase on jemjem.com or on other site that jemjem sells on?

by Carlos657 - June 04, 2019

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